Panasonic Store Swansea

FREE Click & Collect Service

Need Help? CALL US NOW on 01792 773644

Panasonic Store Swansea Terms and Conditions

Terms and Conditions

 Panasonic Store Swansea, Castell Close, Swansea Enterprise Park Llansamlet, Swansea, South Wales, SA7 9EH

 The following terms and conditions apply to all orders which are processed by Quinns either online or by any other means and form part of the contract between us.

 Please read them carefully, Your use of this site indicates your acceptance of these terms and conditions.

 Prices:
 All prices include VAT. No contract is created until we have accepted your order. In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, we will not process your order and will instead alert you immediately to the actual price of the goods. You will then have the option to proceed at this updated price. We will only process any such order with your explicit authority.

 Delivery:
 Our aim is to deliver all goods ordered within 10 working days (UK mainland only). We will contact you either by email or phone to confirm the delivery arrangements. If the product that you have selected is not available at the time of placing your order, and it is necessary for us to order directly from the manufacturer, you will be contacted within 2 working days. We will ensure that you are kept fully informed of the progress of your order with updates every 7 days. Prices quoted are subject to stock availability.
 It is your responsibility to check your goods upon delivery for shortages or damage and to make a note of such on the carriers consignment note when you sign for the goods.

 Products:
 Product images, descriptions and specifications are shown for guidance only; for example cabinet/case colour may vary, TV stands shown may differ from those supplied, remote control designs may vary during manufactures' production run etc. Some products may require set-up and/or assembly; for example TV's, Dvd recorders and Hi-fi tuners ect. may need manually tuning. TV stands/cabinet stands may need assembly.

 Payment:
 Payment will be taken at the time the order is placed. A contract between us is not formed until we have processed the transaction and started the dispatch process. We accept payment by most major credit and debit cards.

 Guarantee
 All products are supplied with a manufacturers guarantee for a minimum period of one year following the date of delivery (1 year guarantee unless stated otherwise).

 Complaints
 Any complaints regarding the goods or services supplied should be made to the above address.

 Sales & Service Working Hours
 Our normal office hours are 9am - 5.00pm Monday to Friday (excludes Bank holidays)

 Refund Policy
 If you are not completely satisfied with your purchase, we’re happy to give you a full refund, excluding delivery charge, provided:
 You cancel your order within 7 working days from the day after you receive your order.
 You return your item(s) to us in their original condition.
 The product has not been used or installed.
 The product is returned with the original box and packaging, with seals and shrink wrap intact and along with any accessories received with it,
 DVDs, CDs, Minidiscs, Memory cards cables, Cleaning equipment and Software are sealed.
 Any free gifts received with the product must also be returned us for a full refund.

 Contact us
 To cancel an order or for any other query please contact us by:
 - Phone : 01792 773664
 - Email : swanseapanasonic@quinngroup.co.uk

 Recycling of electrical and electronic equipment
 From 1 July 2007, the UK’s Waste Electrical and Electronic Equipment (WEEE) Regulations will allow members of the public to deposit old electrical and electronic items at recycling sites across the UK, free of charge.

 Electrical and Electronic Equipment waste is, increasing by at least 5% each year. The public dispose of over 1.2 million tones of waste every year in the UK, and landfill sites are now approaching full capacity. Much of this waste can be recycled, to make new consumer goods. The WEEE regulations aim to reduce the quantity of electrical and electronic items disposed of in this way, and will encourage everyone to play a part in protecting the environment for future generations.

 To find your nearest recycling sites for waste electrical and electronic products, contact your local council, or visit www.recycle-more.co.uk and type your postcode into the recycling bank locator.